Should Twitter sell ads on the Fail Whale?

by Andrew on April 23, 2010

Last week I posted a toon about Twitter selling ad space on the Fail Whale. At the time it was just for fun, but a few days later I started to wonder if Twitter should consider it a legitimate revenue opportunity.

Though the frequency is a lot less than in the early days of Twitter, I still get a visit from the Fail Whale several times a week. And if I see it, so do millions of others who are on Twitter at that time. That smells like an opportunity to me.

Now the question is who would buy an ad on the Fail Whale and what would they be willing to pay for it? I asked a few ad people and also posed the question on Twitter.

Jason Falls, a former ad guy at Doe Anderson, pretty much captured the prevailing opinion:

“I think selling ad space there would be dumb. It’s monetizing your screw ups for nothing more than monetization. You don’t want the Fail Whale to show up. If you did, you’d make the system crash more often, which would drive users crazy. Wait, Twitter does that anyway.”

However, there were a few brave thinkers who thought it might work given the right brand and/or product and, of course, the right sense of humor. This is where I think the opportunity lies. Why not market the Fail Whale ad space to companies whose products or services address failures?

For example: say you work at an auto repair shop like Meineke that either fixes failures (e.g., brakes) or tries to prevent them (e.g., regular maintenance). An ad on the Fail Whale could serve as a clever way to get that message across to millions of people. Imagine a text bubble coming out of the Fail Whale’s mouth or blowhole with the message: “Check your brakes or die! [insert company logo and link].” Sure, it wouldn’t be easy to pull off. But I think many ad agencies would love the challenge (e.g,. Wieden Kennedy).

Would people be annoyed? I don’t think so. At this point, most people have come to terms with the Fail Whale. There’s even a Fail Whale Fan Club with thousands of members (you can even buy Fail Whale products). But, even if you were annoyed, would it be enough to make you delete your Twitter account? Of course not.

So what could Twitter charge for an ad on the Fail Whale? I’m still waiting to hear back from the ad experts on that one.

I, for one, hope Twitter gives some serious thought to this idea. After all, hasn’t the poor Fail Whale suffered enough. Give the Fail Whale a chance to become the “Cash Whale.” It’s the right thing to do.

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{ 6 comments… read them below or add one }

1 Ike April 23, 2010 at 1:29 pm

My only caveat is you’d never have a firm grasp of who is experiencing it.

Many “Twitter faithful,” once they’ve been on the service a while, migrate to mobile and desktops apps and never see the whale anyway.

2 Bob Geller April 23, 2010 at 1:41 pm

Yes, and the ones who buy the space should be Fried Eggs! (Website of same name)

3 Rich Becker April 23, 2010 at 2:00 pm

I love the idea. I would love to buy an ad on it that reads: Twitter is down again, but there’s always “____” to give you lift. And Bob is right. Fried Eggs would be an awesome fit.

4 Todd Jordan April 23, 2010 at 3:08 pm

Love the idea.
Why not capitalize on a now fairly rare occurrence. Heck, even if it was ads for Twitter clients. :)

5 Ed April 23, 2010 at 5:22 pm

I have to agree with Ike. Unless twitter starts posting all kinds of mad cookies to browsers to collect data and then keep track of every user hitting the site when it goes over capacity, (which I’m not even sure if that is possible if your server runs a glitch) there is no way of telling who your ad is serving to.

Plus most twitterazzi do move on to using third party apps so the big old Fail Whale swims mostly to frustrated newbies.

But hey since twitter is operating mostly on VC money and in 3yrs time if they don’t turn a profit they’ll be broke anyhow, so why not turn a profit on failure? Of course not only will twitter be bilking investors but also foolish advertisers (let’s call them suckers) who trust in blind banner ads generating responses.

6 Lally April 25, 2010 at 11:48 am

This is America, baby. Everything else is for for sale. So why not Twitter’s soul?

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